Support

We usually answer within two days.

Contact

Write to contact.ntpco@gmail.com. Telling us your iPhone model and iOS version helps.

How do I call my fish?

Tap Call and allow the microphone. Say something or clap and your fish swims to the front of the glass to look at you. If it's quiet for a while, it starts looking for you.

How do I change the food?

Touch and hold Feed, then pick flakes, pellets, worms or a pea. A quick tap feeds the chosen food.

How do I clean the water?

Empty the water (with the button, or tip the glass and pour it out) and then tap Fill. Fresh water comes in clean. A little water always stays for your fish.

There's no sound.

Goldfold plays along with your other audio and follows the silent switch. Turn silent mode off to hear the water.

Is anything recorded?

No. See the privacy policy.